Terms of Service

Last updated: 1 January 2026

These Terms of Service ("Terms") govern your use of the EuroFinancials website, trading platforms and related services ("Services") provided by EuroFinancials Ltd ("Company", "we", "us", "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility

To use our Services, you must:

• Be at least 18 years of age
• Be a legal resident of a jurisdiction where our Services are available
• Not be a resident of any restricted jurisdiction where CFD trading is prohibited
• Have the legal capacity to enter into a binding agreement
• Successfully complete our identity verification (KYC) and due diligence procedures

2. Account Registration

When you register for an account, you agree to provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised access or security breach.

We reserve the right to refuse, suspend or terminate accounts at our sole discretion if we believe any information provided is inaccurate, incomplete, or if account activity violates these Terms or applicable regulations.

3. Trading Services

We provide access to forex and CFD trading through our platforms. You acknowledge and agree that:

• Trading forex and CFDs involves a significant risk of loss and may not be suitable for all investors
• You may lose more than your initial deposit (professional clients) or up to your account balance (retail clients with negative balance protection)
• Past performance is not indicative of future results
• We act as the counterparty to your trades and may profit from your losses
• Prices quoted on our platforms are derived from underlying market prices but may differ from prices available elsewhere
• We may adjust spreads, leverage, and margin requirements at any time based on market conditions or regulatory requirements

4. Orders and Execution

We aim to execute orders promptly and at the best available price. However, you acknowledge that:

• Market orders may be subject to slippage, particularly during high-volatility or low-liquidity conditions
• Stop-loss and take-profit orders are not guaranteed to execute at the specified price
• We may reject or requote orders in certain market conditions
• System errors, connectivity issues, or technical failures may affect order execution
• We reserve the right to cancel trades executed at manifestly incorrect prices

5. Deposits and Withdrawals

All deposits and withdrawals are subject to our payment processing procedures. We reserve the right to:

• Return withdrawals to the same payment method used for deposits
• Request additional verification before processing withdrawals
• Delay withdrawals if there are open positions or pending bonus conditions
• Decline transactions that we believe may be related to fraud or money laundering

6. Fees and Charges

By using our Services, you agree to pay all applicable fees as outlined on our Spreads & Fees page. We reserve the right to amend our fee schedule with reasonable notice. Fees may include spreads, commissions, swap/overnight charges, inactivity fees, and currency conversion fees.

7. Leverage and Margin

Trading on margin means you are trading with borrowed funds. You agree to maintain sufficient margin in your account at all times. If your margin level falls below the required stop-out level, we may close some or all of your open positions without prior notice. You are responsible for monitoring your account margin at all times.

8. Prohibited Activities

You agree not to:

• Use our Services for any unlawful purpose or in violation of any applicable laws or regulations
• Manipulate or attempt to manipulate our pricing, platform, or trading conditions
• Exploit latency, technical errors, or system glitches for profit
• Use our Services for money laundering, terrorist financing, or other financial crime
• Open multiple accounts to circumvent trading limits or abuse promotional offers
• Reverse-engineer, decompile, or attempt to access the source code of our platforms
• Use automated trading strategies designed to exploit infrastructure vulnerabilities

9. Intellectual Property

All content on our website and platforms, including text, graphics, logos, images, software and data, is the property of EuroFinancials Ltd or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify or create derivative works without our prior written consent.

10. Market Analysis and Education

Any market analysis, research, trading ideas, or educational content provided through our Services is for informational purposes only and does not constitute investment advice. We do not guarantee the accuracy, completeness, or timeliness of such information. You should not rely solely on our analysis when making trading decisions.

11. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for any trading losses, including those resulting from system failures, connectivity issues, or force majeure events
• Our total liability for any claim shall not exceed the amount of fees paid by you in the 12 months preceding the claim
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• We are not responsible for losses caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, exchange closures, or cyber-attacks

12. Indemnification

You agree to indemnify and hold harmless EuroFinancials Ltd, its directors, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses arising from your use of our Services, violation of these Terms, or breach of any applicable law or regulation.

13. Account Termination

Either party may terminate the client relationship by providing written notice. Upon termination, all open positions may be closed and remaining account balances will be returned to you via an appropriate payment method, subject to any outstanding obligations or regulatory requirements.

14. Amendments

We reserve the right to amend these Terms at any time. Material changes will be communicated via email or through our website. Your continued use of our Services after any amendment constitutes acceptance of the updated Terms. If you do not agree with any changes, you should cease using our Services and close your account.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Complaints

If you are dissatisfied with any aspect of our Services, please contact our complaints department at [email protected]. We will acknowledge your complaint within 5 business days and aim to provide a final response within 8 weeks. If you are not satisfied with our resolution, you may be eligible to refer your complaint to the Financial Ombudsman Service.

17. Contact

For questions about these Terms, please contact:

EuroFinancials Ltd
71-75 Shelton Street, Covent Garden
London WC2H 9JQ
Email: [email protected]
Phone: +44 (0) 20 7946 0123